Support
Need help with Avivion? Contact us for account questions, Render Credits purchases, privacy requests, safety reports, or technical issues.
Contact Support
Email us and we will help you with questions or support requests related to Avivion.
support@avivion.work
Helpful Details To Include
- Your device model and iOS version
- Your app version
- A short description of the issue
- Screenshots if they help explain the problem
What We Can Help With
Render Credits And Purchases
Questions about in-app purchases, failed purchases, or Render Credit balance issues.
Account And Data
Questions about profile data, account removal, privacy, or local app records.
Safety And Creator Controls
Help with reporting creators, hiding creators, or restoring hidden creators.
Technical Issues
Help with login, browsing, posting, comments, clips, or unexpected app behavior.
Purchase Support
For Render Credits or in-app purchase questions, email support@avivion.work.
For App Store billing, receipts, or refund requests, you can also use Apple's official purchase support at reportaproblem.apple.com.
Account And Data
Profile > Remove Account: remove local profile data and related local records.
Creator Safety Controls
Creator actions > Flag creator: report a creator or content concern.
Creator actions > Hide: hide a creator from your feed.
Profile > Hidden Creators: review and restore hidden creators.
Legal Pages
Profile > User Agreement / Privacy Policy: open the legal pages used by the app.
Useful links